Public Trust Administrative Specialist (Clerk III)

TeleSolv Consulting; Charleston (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

Medical benefits

401(k) plan

Paid holidays

Job summary

TeleSolv Consulting has an immediate opportunity to work with the Federal Government as a General Clerk III, requiring local residence in Charleston, SC. The role involves greeting applicants, verifying documents, and maintaining program information to assist the public.

Responsibilities include scheduling interviews, producing daily performance reports, and guiding applicants through online enrollment and account setup, with an emphasis on accuracy and timely processing.

Qualifications

• Must pass an intense background check.
• Active Tier 4 Public Trust or the ability to obtain one.
• Two years of general administrative experience with customer interface.
• Two years of experience with Microsoft Office Suite.
• Two years of related undergraduate study may substitute for experience.

Responsibilities

• Greet and check-in applicants.
• Verify identity and required documents.
• Provide up-to-date program information to the public.
• Notify government inspection staff of information affecting applications.
• Check applicant information against government databases.
• Escort applicants to designated locations when needed.
• Provide performance reports.
• Compile data to produce daily activity reports.
• Schedule interview appointments.
• Assist the public with creating accounts and submitting online enrollment applications.
• Assist with membership card activation.

Skills

Administrative support

Customer service

Attention to detail

Communication

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Visio

Job description

TeleSolv Consulting has an immediate opportunity to work with the Federal Government as a General Clerk III, requiring local residence in Charleston, SC. The role involves greeting applicants, verifying documents, and maintaining program information to assist the public.

Responsibilities include scheduling interviews, producing daily performance reports, and guiding applicants through online enrollment and account setup, with an emphasis on accuracy and timely processing.