Public Transit Outreach Navigator

WeGo Public Transit; Nashville (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

WeGo Public Transit in Nashville, TN is seeking a Transit Navigator to support community outreach and traveler education at various stations. You will develop partnerships, coordinate outreach events, and gather feedback to improve rider experiences.

The role requires leading community engagement at events, presenting information about transit options, assisting with travel training, and maintaining records of activities across departments. A strong customer-service mindset is essential.

Qualifications

• High school diploma or GED required.
• Bachelor’s Degree preferred.
• Must demonstrate leadership ability and team work.
• Demonstrated track record of motivating and energizing others.
• Excellent organizational skills.
• Ability to manage multiple tasks and prioritize work.

Responsibilities

• Identify, establish, and manage partnerships with community-based organizations at WeGo stations.
• Build grassroots capacity within the community and campuses by identifying supporters.
• Create educational opportunities and events to engage the public on transportation.

Education

High School Diploma or GED

Bachelor’s Degree preferred

Tools

Microsoft Office Suite

Job description

WeGo Public Transit in Nashville, TN is seeking a Transit Navigator to support community outreach and traveler education at various stations. You will develop partnerships, coordinate outreach events, and gather feedback to improve rider experiences.

The role requires leading community engagement at events, presenting information about transit options, assisting with travel training, and maintaining records of activities across departments. A strong customer-service mindset is essential.