Public Services Front Desk & Administrative Coordinator

US Lawns; Newton (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

The City of Newton is seeking an administrative assistant to support the Department of Older Adult Services at the Cooper Center. You will manage front desk tasks, screen calls, handle mail, and enter data into the myseniorcenter system, while ensuring accurate records and timely reports.

This role requires strong clerical skills, proficiency with databases and Excel, and the ability to work independently amid interruptions.

Qualifications

• High school or Associates degree with 3–5 years of related experience or equivalent.
• Knowledge of clerical practices, database management and office equipment.
• Ability to organize time, work independently and handle interruptions with discretion.

Responsibilities

• Receives and directs all who are entering the Cooper Center.
• Answers and screens telephone calls, receives and distributes mail and faxes.
• Registers and makes appointments for public programs/services.
• Enters data and creates reports using the myseniorcenter database.
• Provides administrative support to Cooper Center staff.
• May assist Executive Administrator with weekly bill processing and payroll in Munis.
• Performs other related work as required.

Skills

Administrative skills

Office organization

Customer service

Education

High school or Associates degree (preferred) with 3-5 years of related experience

Tools

Munis

myseniorcenter

Excel

Job description

The City of Newton is seeking an administrative assistant to support the Department of Older Adult Services at the Cooper Center. You will manage front desk tasks, screen calls, handle mail, and enter data into the myseniorcenter system, while ensuring accurate records and timely reports.

This role requires strong clerical skills, proficiency with databases and Excel, and the ability to work independently amid interruptions.