Public Services Data Verifier - Flexible Hours (Framingham)

ProPivotal; Framingham (MA); On-site; USD 28,000 - 30,000; Full time

Job summary

ProPivotal in Framingham, MA is seeking a Database Verification Specialist to verify and update a database of over 40,000 resources, ensuring accurate public information. This onsite role offers some flexibility with hours and provides meaningful work in health and human services, nonprofits, and government programs.

Responsibilities include calling nonprofits and government agencies to confirm addresses and services, recording details, and maintaining data integrity to support call centers and

Qualifications

• High school diploma or equivalent; college education is a plus.
• Experience using databases and navigating multiple screens or programs.
• Comfortable making and receiving calls, building rapport, and asking detailed questions.
• Familiarity with health and human services or government structures is advantageous.

Responsibilities

• Make phone calls to nonprofits and government agencies to verify addresses, services, and accessibility details.
• Document call details and update the database accurately and efficiently.
• Maintain consistent and reliable communication with external contacts.
• Ensure data integrity to support call takers and public information portals.

Skills

Phone communication

Data verification

Attention to detail

Multi-system navigation

Education

High school diploma or equivalent

Tools

Databases

Job description

ProPivotal in Framingham, MA is seeking a Database Verification Specialist to verify and update a database of over 40,000 resources, ensuring accurate public information. This onsite role offers some flexibility with hours and provides meaningful work in health and human services, nonprofits, and government programs.

Responsibilities include calling nonprofits and government agencies to confirm addresses and services, recording details, and maintaining data integrity to support call centers and