Database Verification Specialist ($20-22/hr)

ProPivotal; Framingham (MA); On-site; USD 28,000 - 30,000; Full time

Job summary

ProPivotal in Framingham, MA is seeking a Database Verification Specialist to verify and update a database of over 40,000 resources, ensuring accurate public information. This onsite role offers some flexibility with hours and provides meaningful work in health and human services, nonprofits, and government programs.

Responsibilities include calling nonprofits and government agencies to confirm addresses and services, recording details, and maintaining data integrity to support call centers and

Qualifications

• High school diploma or equivalent; college education is a plus.
• Experience using databases and navigating multiple screens or programs.
• Comfortable making and receiving calls, building rapport, and asking detailed questions.
• Familiarity with health and human services or government structures is advantageous.

Responsibilities

• Make phone calls to nonprofits and government agencies to verify addresses, services, and accessibility details.
• Document call details and update the database accurately and efficiently.
• Maintain consistent and reliable communication with external contacts.
• Ensure data integrity to support call takers and public information portals.

Skills

Phone communication

Data verification

Attention to detail

Multi-system navigation

Education

High school diploma or equivalent

Tools

Databases

Job description

A leading organization is seeking a Database Verification Specialist to join their team in Framingham, MA. This role involves verifying and updating a comprehensive database of over 40,000 resources to ensure accurate public information. The positionsome flexibility when it come to the hours being worked. This is an excellent opportunity to contribute to vital public services while gaining valuable experience in health and human services, non-profits, and government programs.

Key Details

• Monday - Friday with options to work either 7a-3p, 8a-4p, 9a-5p, or 10a-6p
• Pay Range: $20-22/hour
• Work Arrangement: Onsite in Framingham, MA

Why This Job Is Awesome / Your Impact

• Engage with agencies and update critical information, directly supporting public access to services
• Play an instrumental role in maintaining a major database used by call centers and the public-facing website
• Gain exposure to health and human services, non-profit organizations, and government agencies
• Build meaningful relationships with community organizations and contribute to public well-being

Responsibilities

• Make phone calls to nonprofits and government agencies to verify addresses, services, and accessibility details
• Document call details and update the database accurately and efficiently
• Maintain consistent and reliable communication with external contacts
• Ensure data integrity to support call takers and public information portals

Credentials

• High school diploma or equivalent; college education is a plus
• Experience using databases and navigating multiple screens or programs
• Comfortable making and receiving calls, building rapport, and asking detailed questions
• Familiarity with health and human services or government structures is advantageous

Required Skills and Experience

• Strong phone communication skills and rapport-building ability
• Attention to detail and accuracy in data verification
• Tech-savviness, including navigating multiple software interfaces and databases
• Ability to quickly learn new software and understand health and human services

Why You'll Want to Apply

• Rewarding work that makes a real difference in your community
• Opportunity to develop expertise in health and human services
• Collaborative environment valuing teamwork and shared goals
• Potential for future full-time employment and career growth

This position is highly urgent, with a need for immediate staffing to maintain critical database functions. The organization is committed to exclusivity for this role and offers a meaningful, impactful work environment focused on public service.