Crisis Support Specialist - Onsite (Framingham) $22/hr

ProPivotal; Framingham (MA); Vor Ort; USD 26.000 - 34.000; Vollzeit

Zusammenfassung

ProPivotal in Framingham, MA seeks a Behavioral Health Support Representative to provide compassionate crisis support to individuals in emotional distress. This on-site role offers $22 per hour and contributes to public safety by connecting people with mental health resources.

You will respond to crisis calls with professionalism, document interactions, and follow referrals, while working in varied shifts to meet community needs and support emergency services.

Qualifikationen

• High School diploma or GED is required.
• At least 1 year of experience in a customer-facing or support role.
• Proficiency in Microsoft Office and Google Chrome.
• Exceptional empathy and communication skills.
• Ability to work under high stress and exercise sound judgment.

Aufgaben

• Respond to crisis calls with compassion and professionalism.
• Exercise sound judgment in high-stress situations.
• Document interactions accurately and follow protocols for support and referral.

Kenntnisse

Empathy

Crisis de-escalation

Communication skills

Customer service

Work well under pressure

Ausbildung

High School diploma or GED

Tools

Microsoft Office

Google Chrome

Jobbeschreibung

ProPivotal in Framingham, MA seeks a Behavioral Health Support Representative to provide compassionate crisis support to individuals in emotional distress. This on-site role offers $22 per hour and contributes to public safety by connecting people with mental health resources.

You will respond to crisis calls with professionalism, document interactions, and follow referrals, while working in varied shifts to meet community needs and support emergency services.