Public Services Coordinator: Elections & Notary

Town of Amherst; Amherst (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

The Town of Amherst seeks a Management Assistant II to perform routine and complex administrative duties in the Town Clerk’s Office, maintaining records, handling licenses and permits, posting public meetings, and assisting with voter registration and elections. The role requires judgment, confidentiality, and a customer-service mindset.

Responsibilities include answering phones, data processing, cash handling, payroll for election workers, preparing materials, notary duties, and supporting

Qualifications

• High school degree or equivalent; plus two years clerical office experience.
• Massachusetts Notary Public certification or ability to obtain within six months.
• Proficiency with Word, Excel, and familiarity with Access.
• Ability to use electronic language translation programs.
• Knowledge of modern office practices and basic accounting principles.
• Excellent verbal and written communication and customer service.

Responsibilities

• Answer phones and provide in-person customer assistance.
• Process data, notices, and routine clerical tasks.
• Maintain records, receipts, and daily cash drawer.
• Assist with elections materials and voter registration.
• Serve as Notary Public and manage office schedules.
• Respond to inquiries and prepare reports.

Skills

Customer service

Data processing

MS Office

Notary Public

Bilingual

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Access

Job description

The Town of Amherst seeks a Management Assistant II to perform routine and complex administrative duties in the Town Clerk’s Office, maintaining records, handling licenses and permits, posting public meetings, and assisting with voter registration and elections. The role requires judgment, confidentiality, and a customer-service mindset.

Responsibilities include answering phones, data processing, cash handling, payroll for election workers, preparing materials, notary duties, and supporting