Public Services Administrative Clerk

AtWork Personnel; Tyler (TX); On-site; USD 39,000 - 45,000; Full time

Job summary

AtWork Personnel in Tyler, TX is seeking an administrative assistant to support division operations. The role involves opening and closing desk tickets, receiving and routing tickets, greeting visitors, and handling calls and mail.

You will prepare review agendas, respond to Public Information Requests, and coordinate with staff and council. Order and maintain office supplies while staying organized and collaborative. Monday–Friday, 8am–5pm, on-site.

Qualifications

• Excellent interpersonal skills to work with others
• Ability to manage multiple projects and meet deadlines with minimal supervision
• Strong organizational and prioritization abilities
• Team-oriented mindset
• Proficient with Microsoft Office suite
• Experience handling multi-line telephone, PC, copier, 10-key calculator, fax machine, and scanner

Responsibilities

• Open and close desk tickets; receive and assign tickets
• Answer incoming calls, route appropriately, and greet visitors
• Open, date-stamp, and route incoming mail; follow up on correspondence
• Assist with preparing agendas for review
• Process and respond to Public Information Requests
• Respond to inquiries from citizens, staff, and council
• Order and maintain office supplies
• Perform administrative duties to support division operations and goals

Skills

Interpersonal skills

Project management

Organizational skills

Teamwork

Microsoft Office

Office equipment handling

Tools

Microsoft Office

Job description

AtWork Personnel in Tyler, TX is seeking an administrative assistant to support division operations. The role involves opening and closing desk tickets, receiving and routing tickets, greeting visitors, and handling calls and mail.

You will prepare review agendas, respond to Public Information Requests, and coordinate with staff and council. Order and maintain office supplies while staying organized and collaborative. Monday–Friday, 8am–5pm, on-site.