Public Service Front Desk & Admin Specialist

Opportunities for Ohioans with Disabilities; Columbus (OH); On-site; USD 47,000 - 53,000; Full time

Job summary

Opportunities for Ohioans with Disabilities is seeking a Customer Support Specialist to greet visitors, answer phones, and support Vocational Rehabilitation professionals in a busy in-office environment in Columbus, OH.

You will manage mail, scheduling, and routine administrative duties while assisting participants with documentation and signings, using office technology to ensure smooth operations.

Qualifications

• 1 year training or 1 year experience in secretarial science or business office applications.

Responsibilities

• Provide coverage for the office phone and front desk by responding to routine inquiries from participants and greeting guests.
• Process, distribute, scan, and upload incoming mail and handle outgoing mail.
• Support staff by composing correspondence and assisting participants in signing documents using technology.
• Complete data entry and schedule intake meetings for people with disabilities applying for OOD services.
• Provide ongoing program support through follow-up, reminders, and event support.

Skills

Administrative Support

Data Entry

Customer Service

Scheduling

Computer Literacy

Attention to Detail

Teamwork

Verbal Communication

Listening

Job description

Opportunities for Ohioans with Disabilities is seeking a Customer Support Specialist to greet visitors, answer phones, and support Vocational Rehabilitation professionals in a busy in-office environment in Columbus, OH.

You will manage mail, scheduling, and routine administrative duties while assisting participants with documentation and signings, using office technology to ensure smooth operations.