Public Service Contact Center Specialist

University of Oklahoma; Norman (OK); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

The University of Oklahoma’s Center for Public Management (CPM) seeks a motivated professional to support public sector agencies and partners. You will engage in customer service tasks and collaborate with staff to provide training, research, and consultant support that meets client needs and funding constraints.

This role offers an hourly pay rate of $16.00–$16.50 with benefits eligibility, a Monday–Friday schedule, and a background check.

Qualifications

• High School Diploma or GED
• 6 months experience in customer service or at a call center.
• Bachelor's Degree or equivalent experience
• 24 months experience in education, technical assistance, social services, contact center or office work

Education

High School Diploma or GED

Bachelor's Degree or equivalent experience

Job description

The University of Oklahoma’s Center for Public Management (CPM) seeks a motivated professional to support public sector agencies and partners. You will engage in customer service tasks and collaborate with staff to provide training, research, and consultant support that meets client needs and funding constraints.

This role offers an hourly pay rate of $16.00–$16.50 with benefits eligibility, a Monday–Friday schedule, and a background check.