Public Service Clerk & Scheduling Specialist — Telework Eligible

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 33,000 - 41,000; Full time

Job summary

The Commonwealth of Pennsylvania’s Department of Transportation, Maintenance and Traffic Unit seeks a Maintenance Unit Secretary to support clerical workflows, answer calls, manage records, prepare documents, and coordinate calendars for managers. This role emphasizes accuracy, service, and steady growth within a public service environment.

The position offers full-time hours with a typical 8:30 AM–4:30 PM schedule, potential telework after probation, and a starting salary of $36,831 per year.

Qualifications

• Six months as a Clerical Assistant or equivalent Federal Government/ Commonwealth job title.
• Graduation from high school; or an equivalent combination of experience and training.

Responsibilities

• Customer Support: Respond to incoming calls, gather needed information, and direct requests to the correct staff
• Record Management: Maintain concerns in the Customer Care Center system and track follow up activities
• Document Preparation: Type correspondence, reports, and other materials accurately and meet established deadlines
• Quality Review: Proofread materials to ensure correct grammar, completeness, and compliance with agency rules
• Calendar Coordination: Manage calendars for the Maintenance Services Manager and assigned managers

Education

High school graduation

Clerical experience (6 months as Clerical Assistant)

Job description

The Commonwealth of Pennsylvania’s Department of Transportation, Maintenance and Traffic Unit seeks a Maintenance Unit Secretary to support clerical workflows, answer calls, manage records, prepare documents, and coordinate calendars for managers. This role emphasizes accuracy, service, and steady growth within a public service environment.

The position offers full-time hours with a typical 8:30 AM–4:30 PM schedule, potential telework after probation, and a starting salary of $36,831 per year.