Public Service Clerical Assistant: Support & Impact

State of Indiana; Indianapolis (IN); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Free Parking

LinkedIn Learning access

Education Reimbursement

Wellness Rewards

Pension Plan

Paid Holidays

Job summary

The State of Indiana's Department of Child Services is seeking a Clerical Assistant in Indianapolis to support clerical and administrative needs, organize case files, and help connect clients to resources. This role requires teamwork and confidentiality in a government setting. The position offers comprehensive benefits and competitive compensation.

A degree is not required. Salary starts at $31,668, with total compensation depending on education and experience and viewable via the Compensation

Qualifications

• Working knowledge of administrative work specific procedures.
• Ability to be tactful in dealing with persons over the telephone and in person.
• Ability to make clerical decisions regarding appropriate procedures within specific program area.
• Working knowledge of computer software systems and data entry procedures.
• Ability to make simple arithmetic computations.
• Ability to maintain confidential records.

Responsibilities

• Maintain a variety of files, update case files as new material is collected, ensure that information is kept organized and that all necessary case documentation is retained in compliance with the record retention policy.
• Prepare reports involving tabulations and balancing of posted data and simple arithmetic calculations.
• Answer inquiries over the telephone or in person concerning regulations or procedures within specialized area.
• Receive and prepare replies to routine correspondence.
• Operate office machines related to specific area of work.

Skills

Administrative procedures

Tactful communication

Clerical decisions

Computer software proficiency

Arithmetic computations

Maintain confidentiality

Job description

The State of Indiana's Department of Child Services is seeking a Clerical Assistant in Indianapolis to support clerical and administrative needs, organize case files, and help connect clients to resources. This role requires teamwork and confidentiality in a government setting. The position offers comprehensive benefits and competitive compensation.

A degree is not required. Salary starts at $31,668, with total compensation depending on education and experience and viewable via the Compensation