Public Service Clerical Assistant — Support Families & Children

State of Indiana; Greenfield (IN); On-site; USD 29,000 - 35,000; Full time

Job summary

The Clerical Assistant role within the Department of Child Services for the State of Indiana is an onsite position in Greenfield, Indiana. You will support clerical and administrative needs, organize case files, retain documentation, and assist staff in connecting clients to resources with strong confidentiality.

This position offers a competitive starting salary and a comprehensive benefits package. The department emphasizes service to Hoosiers and opportunities to grow within public service.

Qualifications

• Working knowledge of administrative work specific procedures.
• Ability to be tactful in dealing with persons over the telephone and in person.
• Ability to make clerical decisions regarding appropriate procedures within specific program area.
• Working knowledge of computer software systems and data entry procedures.
• Ability to make simple arithmetic computations.
• Ability to maintain confidential records.

Responsibilities

• Maintain a variety of files, update case files as new material is collected, ensure that information is kept organized and that all necessary case documentation is retained in compliance with the record retention policy.
• Prepare reports involving tabulations and balancing of posted data and simple arithmetic calculations.
• Answer inquiries over the telephone or in person concerning regulations or procedures within specialized area.
• Receive and prepare replies to routine correspondence.
• Operate office machines related to specific area of work.

Skills

Admin procedures

Tactful communication

Clerical decisions

Data entry

Arithmetic computations

Confidential records

Job description

The Clerical Assistant role within the Department of Child Services for the State of Indiana is an onsite position in Greenfield, Indiana. You will support clerical and administrative needs, organize case files, retain documentation, and assist staff in connecting clients to resources with strong confidentiality.

This position offers a competitive starting salary and a comprehensive benefits package. The department emphasizes service to Hoosiers and opportunities to grow within public service.