Public Service Administrative Technician

City of Durham; Durham (NC); On-site; USD 53,000 - 61,000; Full time

Job summary

City of Durham is seeking a clerical/administrative support professional to provide advanced services to staff and community. You will handle routine transactions, respond to inquiries, and assist with data entry, records management, and reporting.

The role includes processing service requests, payroll/tracking information, and maintaining databases. High school diploma and NC Notary registration are required, with occasional evening hours for programming demands.

Qualifications

• Three years of related clerical/administrative support experience.
• North Carolina Public Notary registration.

Responsibilities

• Provide advanced clerical/administrative support and respond to inquiries with standard policies.
• Process transactions, reconcile data and manage routine financial/service-related tasks.
• Prepare documents, reports and presentations from verbal/written inputs; support staff and projects.
• Receive, route and manage calls, including dispatching when needed; update web pages as assigned.
• Open, log and distribute mail and monitor progress of tasks; assist with data retrieval and reporting.

Skills

Customer service

Data entry

Record keeping

Communication

Education

High School Diploma or equivalent

Job description

City of Durham is seeking a clerical/administrative support professional to provide advanced services to staff and community. You will handle routine transactions, respond to inquiries, and assist with data entry, records management, and reporting.

The role includes processing service requests, payroll/tracking information, and maintaining databases. High school diploma and NC Notary registration are required, with occasional evening hours for programming demands.