Public Service Administrative Assistant II

State of Colorado; Denver (CO); On-site; USD 42,000 - 52,000; Full time

Job summary

The State of Colorado is seeking an Administrative Assistant II to support the Department of Personnel & Administration. This role handles ACP email, program casework, and mail forwarding, serving as a primary contact for program inquiries and participant records.

Residency in Colorado is required. The position begins with on-site training for about nine months; after training, on-site work remains the norm with potential for extended on-site days based on needs.

Qualifications

• Experience handling calls, messages, and emails with accuracy and discretion.
• Excellent written and verbal communication skills.
• Proficiency with MS Office, email, and record-keeping tools.

Responsibilities

• Point of contact for ACP/Manage Email Correspondence – respond to calls and emails and route to staff.
• Program Casework Support – process enrollments, renewals, and address changes.
• Mail Support – sort, forward, and repackage mail per program procedures.

Skills

Written and verbal communication

Time management

Organizational skills

Independent work

Customer service

Tools

Salesforce

MS Office

Google Drive/Docs

Job description

The State of Colorado is seeking an Administrative Assistant II to support the Department of Personnel & Administration. This role handles ACP email, program casework, and mail forwarding, serving as a primary contact for program inquiries and participant records.

Residency in Colorado is required. The position begins with on-site training for about nine months; after training, on-site work remains the norm with potential for extended on-site days based on needs.