Administrative Assistant.

State of Colorado; Denver (CO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Short-term disability

FSA/HSA

Paid time off

Flexible schedules

11 paid holidays

Mental health resources

Retirement plans

Job summary

Colorado State Public Defender seeks an entry-level Administrative Assistant to support regional trial offices. You will perform reception, manage documents, assist applicants for representation, and support case management systems.

Strong interpersonal skills and accuracy are essential in a fast-paced environment with interruptions. Under supervision, you will learn court procedures and office workflows, handle mail and data entry, and conduct courthouse runs while delivering patient,

Qualifications

• Strong interpersonal skills and ability to interact with clients, colleagues and court staff.
• Excellent organization and attention to detail in a fast-paced environment.
• Ability to multitask and manage time effectively.

Responsibilities

• Performs general reception duties, answers phones, greets visitors and provides information.
• Manages mail, email, and documents; handles data entry into the case management system.
• Assists applicants for representation by a public defender and explains the process.
• Opens, updates, and closes client files; maintains file security and accessibility.
• Counts on weekly courthouse runs to collect discovery files when needed.
• Uploads and scans documents into the online system and supports office procedures.

Job description

Department Information

About The Colorado State Public Defender

Colorado’s Office of the State Public Defender (OSPD) maintains a reputation as one of the top organizations in the nation specializing in the delivery of indigent criminal defense. We operate as an independent agency within the Judicial Branch of Colorado State Government with nearly 1,000 dedicated employees assigned to twenty-one Regional Trial Offices, a centralized Appellate Division, and a centralized Administrative Office. The mission of OSPD is to defend and protect the rights, liberties and dignity of those accused of crimes who cannot afford to retain counsel. We do so by providing constitutionally and statutorily mandated representation that is effective, zealous, inspired and compassionate. We seek to hire professionals who are dedicated to furthering our mission and demonstrate compassion in their service to our clients. We are a fast paced, team-oriented environment, where self-motivation and a personal commitment to high performance are important attributes for success.

Benefits Of Working For The OSPD

• Medical Insurance
• Basic Vision Insurance - included with medical plans
• Dental Insurance
• State Paid Life Insurance
• State Paid Short-Term Disability
• FSA - Healthcare and Dependent Care
• HSA Plan with Employer Contribution
• Generous Paid Time Off & Sick Leave
• Flexible Schedules
• 11 paid holidays
• Access to Mental Health and Well-Being Resources
• Colorado PERA
• 401(k) and 457 Supplemental Retirement Plans

For more information on benefits please visit https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits . For additional information on PERA visit www.copera.org .

Additional information about the Office of the Colorado State Public Defender can be found at: http://www.coloradodefenders.us/

Position Purpose And Objectives/Definition Of Work

We are recruiting to fill an Administrative Assistant position Colorado State Public Defender’s regional trial offices. This is a full-time, entry-level Administrative Assistant position responsible for performing routine clerical and receptionist duties of a legal nature following established office procedures. Tasks are performed under direct guidance of an Office Manager or Supervisor while learning office and court procedures and case file management systems. Individuals must have strong interpersonal skills in order to successfully work with colleagues and court staff and to provide patient and compassionate service to indigent persons charged with criminal offenses. The work environment is fast-paced and has a high volume of telephone calls, client interactions and various interruptions. Individuals require the ability to multitask and perform tasks in a timely manner with accuracy and attention to detail.

Primary Duties And Responsibilities

• Performs general reception duties including answering phones with multiple lines. Screens calls, takes messages and refers callers to the appropriate person, office or agency. Greets and assists onsite visitors such as, clients, coworkers, and other agency personnel. Provides general information such as, name of appointed attorney and scheduled court dates. Maintains the reception area.
• Checks the main voice mail and email inbox for the office frequently during scheduled work hours. Responds to, or forwards voice and emails to appropriate person, office or agency.
• Assists persons applying for representation by a public defender. This includes explaining the application process and ensuring the person is able to submit completed documents. Reviews applications and verifies for completeness in accordance with eligibility guidelines. Processes applications in accordance with State and Regional Office policies.
• Opens, enters data and updates, and may close client files in the online case management system. Moves hardcopy files to/from the closed file room in accordance with policy and procedure.
• Uses court or local jurisdiction internet sites to search client case information.
• Processes incoming and outgoing mail and performs routine clerical tasks such as, copying, printing, sorting, and distributing forms and documents.
• Makes weekly courthouse runs to pick-up digital and hardcopy discovery files when e-filing is not available.
• Uploads large volumes of electronic documents, files and media into the online case management database. Scans and uploads hardcopy documents.
• Attends meetings and trainings as required.
• Performs other administrative duties as assigned.