Public Safety Admin Assistant II (Front Desk)

State of Colorado; Denver (CO); On-site; USD 27,000 - 37,000; Full time

Job summary

The State of Colorado is seeking an Administrative Assistant II to provide essential support for the Biometric Identification and Records Unit (BIRU) within the Colorado Bureau of Investigation. This role primarily operates in person, supporting the DIS team and public interactions.

Responsibilities include front-desk duties, document processing, and data entry, with a focus on accuracy, confidentiality, and customer service. Colorado residency is required.

Qualifications

• Two years of administrative, clerical, reception, or customer service experience in an office.
• Experience interacting with internal or external customers.
• Proficiency with Microsoft Office or Google Workspace.
• Ability to handle confidential information and manage documentation.

Responsibilities

• Provide general administrative support and front-desk coverage for DIS team.
• Explain procedures to the public and department members; handle confidential matters.
• Monitor documents for uniformity and timely compliance; process incoming mail and seals.
• Answer calls and emails; log seals orders and maintain the seals log.
• Maintain records, perform data entry, and assist section managers as needed.
• Coordinate with CCIC/NCIC and other agencies to support customers.

Skills

Customer service

Communication

Organization

Attention to detail

Adaptability

Problem solving

Tools

Microsoft Office

Google Workspace

Job description

The State of Colorado is seeking an Administrative Assistant II to provide essential support for the Biometric Identification and Records Unit (BIRU) within the Colorado Bureau of Investigation. This role primarily operates in person, supporting the DIS team and public interactions.

Responsibilities include front-desk duties, document processing, and data entry, with a focus on accuracy, confidentiality, and customer service. Colorado residency is required.