Senior Administrative Assistant - General Services

City of Grand Junction; Grand Junction (CO); On-site; USD 33,000 - 37,000; Full time

Job summary

City of Grand Junction in Colorado is seeking a Senior Administrative Assistant to support the General Services department. This role handles data entry, report preparation, meeting coordination, and serves as a central contact for staff and the public.

The ideal candidate has strong organizational skills, can manage multiple tasks, and delivers courteous customer service in a fast-paced environment. The position offers a competitive hourly wage and opportunities to work with city initiatives.

Qualifications

• Two years of administrative support and/or customer service experience.
• High school diploma or GED.
• Possession of, or ability to obtain, Notary Public Commission.
• Specialty certifications related to the area of assignment.

Responsibilities

• Answer calls, assist visitors, and provide customer service including referral, tracking, and follow-up of customer issues; perform dispatching of service(s).
• Assist the public and other City staff in interpreting and applying City policies, procedures, codes and ordinances.
• Research, respond to and track complaints and requests for information on services, regulations, procedures, and systems.
• Process, verify and review materials, applications, records and reports for completeness and conformance with established regulations and procedures.
• Process department accounting data including accounts payable, accounts receivable, and purchasing cards.

Skills

Administrative support

Customer service

Education

High School Diploma or GED

Notary Public Commission

Job description

Senior Administrative Assistant - General Services

HIRING RANGE: $23.88-$26.88 per hour

About the Position:

The Senior Administrative Assistant plays a key role in supporting the day-to-day operations of the department by handling a variety of administrative tasks such as data entry, report preparation, and coordination of meetings and activities. This position serves as a central point of contact for both staff and the public, requiring strong customer service, clear communication, and a high level of organization. The ideal candidate is detail-oriented, able to work independently, and skilled at managing multiple priorities while ensuring accuracy and efficiency in a fast-paced environment.

What You'll Do:

• Answer calls, assist visitors, and provide customer service including referral, tracking, and follow-up of customer issues; perform dispatching of service(s)
• Assist the public and other City staff in interpreting and applying City policies, procedures, codes and ordinances
• Research, respond to and track complaints and requests for information on services, regulations, procedures, and systems.
• Process, verify and review materials, applications, records and reports for completeness and conformance with established regulations and procedures.
• Process department accounting data including accounts payable, accounts receivable, and purchasing cards

What We're Looking For:

• Two (2) years of administrative support and/or customer service experience.
• High school diploma or G.E.D.
• Some assignments in this classification require possession of, or ability to obtain, Notary Public Commission.
• Some assignments in this classification require specialty certifications related to the area of assignment

Other combinations of experience and education that meet the minimum requirements may be substituted.

Notice to Applicants:

In compliance with the Colorado Job Application Fairness Act, we kindly request that you do not include the dates of your education to include years of attendance or graduation on your application, resume or attachments