Government Medical Appointment Scheduler

General Infomatics, Inc.; Lincoln (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health & Welfare payout

Job summary

General Infomatics, Inc. seeks a Medical Appointment Clerk for a temporary contract at Hanscom AFB, MA. The role schedules primary and specialty care, using government systems to coordinate appointments and manage secure messages.

Responsibilities include confirming eligibility in DEERS, maintaining logs, and coordinating with PCM and clinic staff. Strong English communication and basic office skills are essential.

Qualifications

• High school diploma or GED required.
• At least six months of medical office scheduling experience.
• Typing speed of at least 50 WPM.
• Proficient in operating standard office equipment.
• Knowledge of AHLTA, CHCS/MHS GENESIS, and DEERS preferred.
• Must be able to communicate clearly in English.

Responsibilities

• Schedule medical appointments for primary, specialty, and subspecialty care.
• Process calls and secure messages to schedule, reschedule, or cancel appointments.
• Maintain patient schedules in CHCS/AHLTA/MHS GENESIS systems.
• Verify patient eligibility via DEERS before booking appointments.
• Log and update schedules accurately and timely.
• Handle patient messages to PCM and clinic staff as needed.

Skills

Typing 50 WPM

Customer service

English communication

Attention to detail

Education

High school diploma or GED

Tools

AHLTA

CHCS

MHS GENESIS

DEERS

Job description

General Infomatics, Inc. seeks a Medical Appointment Clerk for a temporary contract at Hanscom AFB, MA. The role schedules primary and specialty care, using government systems to coordinate appointments and manage secure messages.

Responsibilities include confirming eligibility in DEERS, maintaining logs, and coordinating with PCM and clinic staff. Strong English communication and basic office skills are essential.