Public Sector Inside Sales Leader

SHI International; Clifton (TX); On-site; USD 150,000 - 300,000; Full time

Benefits offered by this job

Diversity commitment

Growth opportunities

Health & wellness benefits

Modern facilities and technology

Job summary

SHI is seeking a Manager to lead our Public Sector Inside Account Executives. This leader will coach a team, build robust sales pipelines, and ensure quotas and customer satisfaction through proactive guidance and cross-functional collaboration.

The role emphasizes developing and mentoring staff, optimizing sales processes, and driving growth across public sector accounts with a focus on outcomes and customer success.

Qualifications

• Completed Bachelor's Degree or equivalent experience.
• 3+ years experience in inside sales, account management, or sales leadership, preferably in the IT or Public Sector.
• 2+ years of sales leadership experience.
• Proven track record in attaining sales goals and quotas.

Responsibilities

• Lead, coach, and mentor a team of Inside Account Executives to achieve and exceed sales targets and activity metrics.
• Oversee team efforts in cold calling, prospecting, and profiling accounts to build robust sales pipelines.
• Guide team members in developing and nurturing customer relationships via multiple channels (email, phone, in-person).
• Ensure consistent achievement of individual and team quotas, daily/weekly activity goals, and pipeline growth.
• Support team in managing the entire sales cycle, from initial outreach to project completion and renewal.
• Provide expert guidance on leveraging SHI’s tools, resources, and technology to improve sales productivity and customer satisfaction.
• Assist team in resolving customer inquiries, identifying pain points, and providing effective IT solutions.
• Monitor and analyze team performance using CRM and internal reporting tools; provide feedback and action plans as needed.
• Stay current on industry trends, product knowledge, and best practices, ensuring the team remains informed and competitive.
• Facilitate ongoing training, knowledge sharing, and professional development for team members.
• Collaborate with sales leadership, marketing, and other internal departments to support account strategies and business objectives.
• Act as an escalation point for complex customer issues or sales challenges.
• Foster a positive, high-performance, and customer-focused team culture.

Skills

Leadership

Strategic thinking

Communication

Negotiation

Collaboration

Analytical thinking

Performance management

Customer-centric mindset

Adaptability

Results orientation

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

SHI is seeking a Manager to lead our Public Sector Inside Account Executives. This leader will coach a team, build robust sales pipelines, and ensure quotas and customer satisfaction through proactive guidance and cross-functional collaboration.

The role emphasizes developing and mentoring staff, optimizing sales processes, and driving growth across public sector accounts with a focus on outcomes and customer success.