Public Sector Digital Strategy Lead - NYC Child Care

City of New York; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

The City of New York, Mayor’s Office, seeks a Senior Advisor for Digital Strategy to lead cross‑agency technology initiatives that improve child care and early childhood education programs. You will oversee data governance, digital tools, and project management while aligning investments with policy goals.

You will supervise the Data Manager, engage with multiple agencies, and guide change management across the department to deliver equitable, efficient city services.

Qualifications

• Understanding of policy, legal, operational, technology and security constraints.
• Proven success aligning technology initiatives with organizational goals.
• Strong program analysis and documentation skills (business requirements, user stories, workflows).
• Experience tracking ROI of technology initiatives and products.
• Exceptional communication and stakeholder relationship management.

Responsibilities

• Partner with program leads and stakeholders to translate needs into technology initiatives.
• Contribute to ideation, efficiency, and research workstreams with tech solutions.
• Create robust use cases for IT solutions aligning with city goals.
• Analyze proposals for feasibility and alignment with program needs.
• Oversee design, deployment, and governance of digital tools and data systems.
• Lead cross‑functional teams across IT, data, product, and policy counsel.
• Establish metrics and evaluate impact on service delivery and equity.
• Identify opportunities to modernize legacy systems and automate workflows.
• Develop governance processes to enable collaboration and informed decisions.

Skills

Policy understanding

Strategic technology alignment

Program analysis & documentation

ROI tracking & evaluation

Stakeholder management

Cross-functional leadership

Digital modernization

Change management

Education

Bachelor’s degree

Associate degree + 2 years experience

High school diploma + 4 years experience

Education/experience combination

Job description

The City of New York, Mayor’s Office, seeks a Senior Advisor for Digital Strategy to lead cross‑agency technology initiatives that improve child care and early childhood education programs. You will oversee data governance, digital tools, and project management while aligning investments with policy goals.

You will supervise the Data Manager, engage with multiple agencies, and guide change management across the department to deliver equitable, efficient city services.