Public Sector AI/ML Program Lead

Scale AI; Washington; On-site; USD 187,000 - 234,000; Full time

Benefits offered by this job

Equity compensation

Health insurance

Dental & Vision coverage

Retirement benefits

Learning stipend

Generous PTO

Commuter stipend

Job summary

Scale AI is seeking a Public Sector Delivery leader to drive transformation for government customers. You will triage technical and operational challenges, build scalable solutions, and align internal resources to deliver AI/ML outcomes for public sector clients.

You will coordinate with engineering, operations and other public sector teams to tailor AI systems, manage risk, and build repeatable success models across diverse government use cases.

Qualifications

• Active TS/SCI clearance (Full Scope Polygraph nice to have)
• 3+ years experience in stakeholder management or customer-facing role
• Technical background in CS, Economics, Statistics or Engineering
• Strong ML operations knowledge and analytics-driven problem solving
• Excellent verbal and written communication
• Willing to travel 25% (50% travel nice to have)

Responsibilities

• Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers
• Leverage technical concepts, tools, and expertise to create solutions from scratch or drastically improve existing solutions
• Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space
• Transition AI/ML technologies and processes into working Public Sector products / solutions even when requirements are undefined or ambiguous
• Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains
• Lead a cross-functional team to exceed the customer’s AI/ML objectives
• Manage the long-term health of the customer base by identifying and preempting areas of risk or concern
• Strategically identify ways we can make customer success repeatable and solve issues for future customers
• Address engineering problems alongside the product development teams

Skills

Stakeholder management

Analytical thinking

Communication skills

Problem solving

Travel availability

Customer-facing experience

Education

CS/ Economics/ Statistics/ Engineering background

Tools

Python

SQL

Job description

Scale AI is seeking a Public Sector Delivery leader to drive transformation for government customers. You will triage technical and operational challenges, build scalable solutions, and align internal resources to deliver AI/ML outcomes for public sector clients.

You will coordinate with engineering, operations and other public sector teams to tailor AI systems, manage risk, and build repeatable success models across diverse government use cases.