Public Safety Telecommunicator — Dispatcher

National Public Safety Careers; Congerville (IL); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Résumé du poste

National Public Safety Careers seeks a Public Safety Dispatcher / Telecommunicator in Congerville, IL. The role involves answering calls, prioritizing incidents, and coordinating responders using CAD and radio systems.

The position may require night, weekend, and holiday shifts, with ongoing training and strict confidentiality. A high school diploma is commonly required, and strong multitasking is essential.

Qualifications

• High school diploma or equivalent required.
• Accurate typing, active listening, and clear communication are essential.
• Ability to switch between tasks and manage priorities under pressure.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch and radio systems.
• Coordinate response resources within assigned qualifications.
• Maintain accurate records and follow information-security requirements.

Connaissances

Typing

Active Listening

Clear Communication

Task Switching

Formation

High School Diploma

Outils

CAD software

Description du poste

National Public Safety Careers seeks a Public Safety Dispatcher / Telecommunicator in Congerville, IL. The role involves answering calls, prioritizing incidents, and coordinating responders using CAD and radio systems.

The position may require night, weekend, and holiday shifts, with ongoing training and strict confidentiality. A high school diploma is commonly required, and strong multitasking is essential.