Public Safety Dispatcher - Emergency Communications

National Public Safety Careers; Du Quoin (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers seeks Public Safety Dispatchers and Telecommunicators for Perry, IL. You will take emergency and non-emergency calls, verify locations, prioritize requests, and operate CAD, telephony, radio and mapping systems to coordinate responders.

Work involves shift rotations, nights, weekends, and holidays; a high school diploma is required, with certifications varying by jurisdiction.

Qualifications

• High school diploma or equivalent required; certifications vary by service area.
• Accurate typing and CPS proficiency; strong listening and communication skills.
• Ability to switch tasks quickly while following procedures and standards.

Responsibilities

• Take and process public safety requests for police, fire, or EMS.
• Verify locations and collect essential caller information.
• Classify and prioritize calls using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response units and monitor status.
• Maintain accurate records and follow confidentiality rules.

Skills

Typing speed

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

Computer-Aided Dispatch (CAD) systems

Telephone systems

Radio communications

Mapping software

Job description

National Public Safety Careers seeks Public Safety Dispatchers and Telecommunicators for Perry, IL. You will take emergency and non-emergency calls, verify locations, prioritize requests, and operate CAD, telephony, radio and mapping systems to coordinate responders.

Work involves shift rotations, nights, weekends, and holidays; a high school diploma is required, with certifications varying by jurisdiction.