Public Safety Dispatcher – 24/7 Emergency Communications

The University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 39,000 - 50,000; Full time

Job summary

The University of North Carolina at Chapel Hill is seeking two Public Safety Telecommunicators to operate the Emergency 9-1-1 Communications Center around the clock. You will prioritize, process, and relay information to law enforcement and emergency response teams, ensuring rapid and accurate support.

Ideal candidates will handle high-pressure situations, maintain calm communication, and work rotating evening and night shifts.

Qualifications

• High School diploma required with ability to work under pressure.
• Certification as a Division of Criminal Information (DCI) computer operator or ability to achieve within 45 days.
• Basic Telecommunicator Certification may be required within one year of employment.

Responsibilities

• Dispatching operations for emergency and non-emergency assistance to campus and surrounding agencies.
• Coordinate maintenance requests and on-call trades during public health emergencies.
• Serve as a 24/7 point of contact while university operations may be suspended.

Skills

Work under pressure

Attention to detail

Team coordination

Education

High School diploma

DCI computer operator certification or ability to obtain within 45 days

Basic Telecommunicator Certification within 1 year

Job description

The University of North Carolina at Chapel Hill is seeking two Public Safety Telecommunicators to operate the Emergency 9-1-1 Communications Center around the clock. You will prioritize, process, and relay information to law enforcement and emergency response teams, ensuring rapid and accurate support.

Ideal candidates will handle high-pressure situations, maintain calm communication, and work rotating evening and night shifts.