24/7 Public Safety Dispatcher – Emergency Communications

University of North Carolina - Chapel Hill; Elkins Hills (NC); On-site; USD 39,000 - 50,000; Full time

Job summary

University of North Carolina at Chapel Hill seeks two Public Safety Telecommunicators to operate the 9-1-1 Communications Center 24/7. The role requires dispatching, prioritizing information, and coordinating with external agencies under pressure.

Primarily based in Chapel Hill, NC, the positions offer permanent SHRA status, 40-hour weeks, and a rotating shift pattern. Applicants must meet education and certification requirements and pass physical screenings.

Qualifications

• High School diploma required with ability to work under pressure.
• Certification as a Division of Criminal Information computer operator or ability to obtain within 45 days.
• May require Basic Telecommunicator Certification per NC training standards or within one year of employment.

Responsibilities

• Dispatching operations for emergency and non-emergency requests.
• Process maintenance requests and contact on-call trades with Facilities Services during health emergencies.
• Serve as a 24/7 point of contact for university operations.

Skills

Emergency communication

Dispatch experience

Education

High School diploma

DCI operator certification

Tools

DCI computer systems

Job description

University of North Carolina at Chapel Hill seeks two Public Safety Telecommunicators to operate the 9-1-1 Communications Center 24/7. The role requires dispatching, prioritizing information, and coordinating with external agencies under pressure.

Primarily based in Chapel Hill, NC, the positions offer permanent SHRA status, 40-hour weeks, and a rotating shift pattern. Applicants must meet education and certification requirements and pass physical screenings.