Public Safety Technical Account Manager

Out in Science, Technology, Engineering, and Mathematics; Kansas; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

401k with employer match

Medical, Dental, Vision plans

Paid parental leave

Discretionary paid time off

Job summary

Axon is seeking a Technical Account Manager based in Wichita, Kansas, to foster strong partnerships with law enforcement agencies. Your role will involve diagnosing complex technical issues, promoting software adoption, and ensuring effective utilization of Axon solutions, ultimately contributing to public safety.

The ideal candidate will have experience in technical account management, troubleshooting skills, and the ability to work cross-functionally to support customer success. Come be a part of Axon's mission to Protect Life!

Qualifications

• Minimum 4 years in technical account management or similar roles.
• Experience supporting SaaS or cloud platforms.
• Strong troubleshooting and communication skills.

Responsibilities

• Serve as primary technical point of contact for assigned agencies.
• Diagnose and resolve complex software issues.
• Build trusted relationships with agency stakeholders.

Skills

Technical account management

Customer-facing technical delivery

Troubleshooting skills

Networking concepts

Cloud technologies

Tools

Power BI

SQL

Job description

Axon is seeking a Technical Account Manager based in Wichita, Kansas, to foster strong partnerships with law enforcement agencies. Your role will involve diagnosing complex technical issues, promoting software adoption, and ensuring effective utilization of Axon solutions, ultimately contributing to public safety.

The ideal candidate will have experience in technical account management, troubleshooting skills, and the ability to work cross-functionally to support customer success. Come be a part of Axon's mission to Protect Life!