Public Safety Systems Analyst II – Hybrid Travel (50%)

VIVA USA Inc; Schaumburg (IL); Hybrid; USD 70,000 - 90,000; Full time

Job summary

VIVA USA Inc. is seeking a Systems Analyst II to manage deployment processes of the client’s public safety software suite within complex ecosystems. The role blends technical oversight with project management to ensure seamless integration and optimal performance across client environments.

The position requires travel up to 50% across Eastern US and North America, with standard hours Mon-Fri 8am-4pm and a hybrid work model. Strong analytical and stakeholder engagement skills are essential.

Qualifications

• Strong technical, analytical, communication, and stakeholder engagement skills.
• Ability to travel up to 50% throughout North America.
• Self-motivated team player able to work effectively with general guidance toward objectives.

Responsibilities

• Lead information gathering and discovery activities to map client business processes.
• Evaluate current processes and offer configuration recommendations for COTS software solutions.
• Facilitate business process reengineering through workshops and process analysis.
• Design and deliver training materials and conduct end-user training.

Skills

Technical skills

Analytical thinking

Stakeholder engagement

Communication skills

Job description

VIVA USA Inc. is seeking a Systems Analyst II to manage deployment processes of the client’s public safety software suite within complex ecosystems. The role blends technical oversight with project management to ensure seamless integration and optimal performance across client environments.

The position requires travel up to 50% across Eastern US and North America, with standard hours Mon-Fri 8am-4pm and a hybrid work model. Strong analytical and stakeholder engagement skills are essential.