REMOTE WITH TRAVEL ROLE: Business Systems Analyst

The Fountain Group; Schaumburg (IL); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Vision, Dental Insurance

Life and Disability Insurance

Job summary

The Fountain Group is seeking a Systems Analyst II for a remote-with-travel role supporting public safety software deployments. The position requires extensive travel (up to 50%) across North America and the ability to obtain required government clearances.

W2 candidates only will be considered for this role. The candidate will manage deployment processes, conduct discovery activities, document findings, and lead training and UAT efforts to ensure successful software implementation and client

Qualifications

• Experience in Public Safety, CAD, RMS or similar systems.
• Strong analytical and stakeholder engagement skills.
• Security clearance requirement or ability to obtain.

Responsibilities

• Lead deployment and implementation of client public safety software suites.
• Document findings from discovery activities and interviews.
• Evaluate business processes and recommend improvements.
• Coordinate training and UAT activities.
• Communicate requirements between technical teams and stakeholders.
• Support project delivery within scope and budget.

Skills

Public Safety

Business Analysis

Field Service

CAD

RMS

Jail Applications

Flex Software experience

Security Clearance

Job description

PAY: Max $40/hour W2. Our company offers our consultants a suite of benefits after a qualification period including health, vision, dental, life and disability insurance.

This is remote with travel role, candidates must have the ability to travel extensively (up to 50%) throughout North America to support on-site client engagements, oversee project implementation, and meet business objectives.

W2 Candidates only

Description

• The Systems Analyst II will manage the deployment processes of Client's public safety and command center software suite within complex software ecosystems for public safety agencies. This role requires a strong blend of technical expertise and project management skills to ensure seamless integration and optimal performance of software applications.

Key Responsibilities

• Lead operational assessments, business process reviews, and other discovery activities to gain a comprehensive understanding of customer business processes within public safety agencies.


• Interview subject matter experts and create detailed documentation of findings.


• Evaluate existing business processes to identify opportunities for improvement.


• Provide recommendations regarding the configuration and application of Client's mission-critical software solutions to address identified needs and optimize operational efficiency.


• Facilitate business process reengineering initiatives through workflow analysis and process evaluation.


• Lead workshops and discussions to collaboratively develop new processes aligned with organizational objectives.


• Design, develop, and deliver training curriculum, learning aids, and instructional materials.


• Conduct training sessions to support end-user engagement, adoption, and proficiency with new software implementations.


• Define, coordinate, and lead User Acceptance Testing (UAT) activities.


• Ensure customer requirements are met and document results against the project's Functional Requirements Matrix.


• Measure outcomes to evaluate project success and identify improvement opportunities.


• Serve as a liaison between technical resources, engineers, and project managers to effectively communicate customer requirements.


• Collaborate with internal teams to adapt Client's highly configurable Commercial Off-the-Shelf (COTS) software solutions to meet customer-specific use cases.


• Partner with Project Managers and Program Directors throughout the project lifecycle, from initiation through completion.


• Support the successful delivery of software solutions while adhering to project scope and budget requirements.


• Present analysis findings and project updates to stakeholders.


• Develop and deliver presentations that support informed decision-making and facilitate customer leadership buy-in.

Requirements

• U.S. citizen with the ability to obtain required security clearances as required by government contract.


• 3+ years of experience in one or more of the following areas: Public Safety, Business Analysis, Field Service, Computer-Aided Dispatch (CAD), Records Management Systems (RMS), Jail Applications, Flex Software experience, Security Clearance Requirement,


• Ability to successfully pass a CJIS fingerprint-based background check administered by Client.


• Ability to travel up to 50% throughout North America.


• Strong technical, analytical, communication, and stakeholder engagement skills.

Who We Are:

The Fountain Group is a nationwide staffing firm with over 80 Fortune 100-500 clients. Since 2001, TFG has maintained a consistent standard of excellence, and our work is broadly recognized every year through numerous industry performance awards. Our success is a team effort.

Browse our website below for additional information on our company.

The Fountain Group

3407 W Martin Luther King Jr. Dr. Tampa, FL 33607

\"We work in Life Sciences, Clinical, Engineering, IT, and more. Above all, we specialize in people.\"