Public Safety Systems Analyst – Hybrid

Turning Point Global Solutions; Baltimore (MD); Hybrid; USD 77,000 - 94,000; Full time

Benefits offered by this job

Competitive salary with annual bonus

Health benefits fully funded by the公司

401(k) retirement plan with company ma

Paid time off plus holidays

Professional development opportunities

Collaborative and inclusive work文化

Job summary

Turning Point Global Solutions is seeking a Business Analyst to assess, develop, enhance, and implement technology solutions in support of County agencies with a focus on Public Safety systems and processes.

The ideal candidate will have strong business analysis skills and experience with complex technology implementations, able to collaborate with technical and business stakeholders. Hybrid work model in Baltimore, MD.

Qualifications

• Bachelor’s degree in Business, Computer Science, or a closely related field.
• Minimum of 5 years of experience in systems analysis, change management, project management, or a related role.
• Demonstrated experience as a primary technical resource in public safety implementations and post-production environments.
• Strong analytical and problem-solving skills with outstanding business process fluency.
• Exceptional written and oral communication skills when engaging with internal stakeholders, external clients, and vendors.

Responsibilities

• Develop functional and non-functional system requirements using documented business requirements.
• Work with development staff and/or vendors to create prototype designs for medium- to large-risk projects.
• Create detailed unit and system testing scripts based on functional requirements.
• Facilitate user acceptance testing processes as required.
• Assess and develop recommendations for process improvements and technology solutions for County agencies.
• Capture, consolidate, and communicate information from Subject Matter Experts (SMEs).
• Lead the high-level design and integration of software development by effectively partnering with business users, project managers, and application developers.

Skills

Business analysis

Stakeholder management

Requirements gathering

Systems analysis

Public safety domain knowledge

Education

Bachelor’s degree in Business, Computer Science, or a closely related field

Job description

Turning Point Global Solutions is seeking a Business Analyst to assess, develop, enhance, and implement technology solutions in support of County agencies with a focus on Public Safety systems and processes.

The ideal candidate will have strong business analysis skills and experience with complex technology implementations, able to collaborate with technical and business stakeholders. Hybrid work model in Baltimore, MD.