Public Safety Systems Analyst – CAD/RMS/JMS

Calcasieu Parish Sheriff's Office; Lake Charles (LA); Sur place; USD 85 000 - 110 000; Plein temps

Résumé du poste

Calcasieu Parish Sheriff's Office in Lake Charles, LA is seeking a Public Safety Systems Analyst to join the CIS department. You will administer, integrate, and analyze enterprise public safety systems including CAD, RMS, JMS, LERMS, and related tools, translating agency needs into technical specifications.

Responsibilities include evaluating vendor updates, validating changes, supporting testing, maintaining documentation, and ensuring security controls.

Qualifications

• Five years of experience administering or supporting enterprise applications.
• Experience translating business requirements into system configurations.
• Knowledge of system integrations and data flows between apps.
• Ability to write SQL queries for analysis and troubleshooting.
• Proficiency with Microsoft Office applications.
• Valid driver's license.
• Ability to maintain confidentiality.
• Willingness to work after-hours on-call rotation.
• Strong communication and organizational skills.
• Excellent customer service.

Responsabilités

• Serve as the primary technical SME for public safety technology products (CAD, Mobile, LERMS, JMS).
• Translate operational needs into system requirements and configurations for vendors and CIS team.
• Define and document processing logic, validations, and expected system behavior.
• Analyze interfaces, data structures, and data flows between public safety systems and external systems.
• Assess vendor upgrades and patches for impact on workflows and integrations.
• Validate vendor releases and support user acceptance testing.
• Troubleshoot complex system, data, and integration issues with vendors.
• Define security, auditability, and performance requirements for systems.
• Administer and audit role-based access controls and least-privilege principles.
• Oversee technology projects including requirements, testing, and cutover.
• Provide governance of workflows and configuration standards.
• Conduct organization-wide training for the portfolio.

Connaissances

Public safety systems

SQL queries

System integration

Documentation

Customer service

Security concepts

On-call readiness

Formation

Bachelor's degree in Information Systems / IT / Computer Science

7+ years experience in law enforcement technology systems

Outils

CAD

LERMS

JMS

RMS

APIs

Description du poste

Calcasieu Parish Sheriff's Office in Lake Charles, LA is seeking a Public Safety Systems Analyst to join the CIS department. You will administer, integrate, and analyze enterprise public safety systems including CAD, RMS, JMS, LERMS, and related tools, translating agency needs into technical specifications.

Responsibilities include evaluating vendor updates, validating changes, supporting testing, maintaining documentation, and ensuring security controls.