Public Safety Tech Specialist — Field & Data Systems

East Baton Rouge Sheriff's Office

Elm Grove Garden (LA)

On-site

USD 42,000 - 70,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

East Baton Rouge Sheriff's Office in Baton Rouge, LA seeks a Computer Specialist for the Public Safety Technology Division. The role focuses on deploying, maintaining, and supporting mission-critical systems including MDTs, network connectivity, and investigative data systems used in patrol operations and criminal investigations.

The ideal candidate has an IT degree and relevant experience, is detail-oriented, and can multitask while meeting deadlines.

Qualifications

Bachelor's or associate degree in Computer/Information Technology or related field plus 1 year IT experience.
3 years IT/Networking experience may substitute for the degree.
Proficiency with Microsoft Office, SQL and SharePoint.
Experience with Windows; Mac OS is a plus.
Ability to support Android and iOS devices.
Self-starter, organized, detail oriented, and able to work independently.
Multitask, meet deadlines, and lift up to 75 pounds.

Responsibilities

Installs, configures, and maintains mobile data terminals, software, and peripherals.
Maintains and troubleshoots in-car camera systems and mobile broadband.
Manage and maintain Criminal Databases/Systems for crime prevention and investigation.
Responds to help desk tickets, calls, and requests for technical support.
Participates in incident response and service restoration efforts.
Troubleshoots system, network, and application issues and escalates as needed.
Performs routine system maintenance, updates, and patches.
Documents incidents, resolutions, and procedures in the ticketing system.
Maintains inventory and assets; ensuring proper tagging for compliance.
Performs other duties as assigned.