Public Safety Network & Systems Engineer

Natick; Natick, Northern (MA, KY); Hybrid; USD 110,000 - 130,000; Full time

Job summary

The Town of Natick / MRECC is seeking an experienced Network & Systems Engineer to lead the reliability and security of its public safety technology environment. You will oversee the network, servers, cybersecurity, and mission-critical systems, coordinating with member communities, vendors, and state agencies.

Because MRECC operates 24/7, you must prioritize system availability and respond to critical incidents.

Qualifications

• Bachelor's degree or equivalent professional experience in IT/CS/cybersecurity or related field.
• At least five years of progressively responsible experience administering enterprise networks, servers, infrastructure, or information systems.
• Proven ability to troubleshoot and maintain complex network/server environments.
• Strong knowledge of TCP/IP networking, routing/switting, VLANs, firewalls, VPNs, Windows Server, AD, DNS, DHCP, virtualization, backup/recovery, wireless, endpoint management, and cybersecurity.
• Experience with vendors, contractors, and service providers.
• Experience in a 24/7/high-availability or mission-critical environment is preferred.
• Experience with CAD, 9-1-1 systems, radio systems, GIS, or other public safety tech is highly desirable.

Responsibilities

• Administer, monitor, secure, and maintain MRECC network, servers, virtualization, storage, wireless, firewalls, and endpoints.
• Ensure system availability and troubleshoot complex network/server/app/hardware issues.
• Support public safety tech including CAD, 9-1-1 interfaces, radio, records management, GIS, logging recorders.
• Coordinate system integration between MRECC, member communities, agencies, and vendors.
• Manage cybersecurity, access controls, patching, and vulnerability remediation.
• Oversee backup/recovery and assist with disaster recovery and business continuity.
• Coordinate vendors, contractors, service calls, upgrades, and technology projects.
• Maintain documentation, network diagrams, inventories, and procedures.
• Assist leadership with planning, budgeting, lifecycle planning, and future needs.
• Provide technical assistance to MRECC personnel and participate in after-hours maintenance.

Skills

TCP/IP networking

Routing & switching

VLANs

Firewalls

VPNs

Windows Server

Active Directory

DNS

DHCP

Virtualization

Enterprise backup & recovery

Wireless networking

Endpoint management

Cybersecurity

Education

Bachelor's degree in information technology, computer science, cybersecurity, network administration, information systems, or related field

Tools

CAD

9-1-1 systems

GIS

Logging recorders

Job description

The Town of Natick / MRECC is seeking an experienced Network & Systems Engineer to lead the reliability and security of its public safety technology environment. You will oversee the network, servers, cybersecurity, and mission-critical systems, coordinating with member communities, vendors, and state agencies.

Because MRECC operates 24/7, you must prioritize system availability and respond to critical incidents.