Mission-Critical Security Systems Technician

Firecom Inc; Norwell, Northern (MA, KY); Hybrid; USD 55,000 - 69,000; Full time

Job summary

Pavion is seeking a Systems Technician to maintain and service Mission Critical systems across New England, including Security, CCTV, and Wireless networks. You will perform cabling, device installations, and diagnostics in client sites, ensuring safety and reliability.

Qualifications include 2–4 years in low voltage/data communication, OSHA 10, MA license, and strong documentation skills. Travel across the region and after-hours work may be required.

Qualifications

• High School Diploma or equivalent.
• 2–4 years’ experience with service/installation and commissioning of low voltage/Data Communication systems including Security (CCTV, Access Control, Intrusion) and Wireless Communication.
• Experience with Mission Critical Systems- Security (CCTV, Access Control, Intrusion) and Wireless Communication.
• Experience with cabling, low voltage infrastructure & terminations per state/local codes and BICSI standards.
• Experience with Honeywell Pro Watch, Software House, AMAG, Genetec, DMP, Avigilon, Hirsch, Lenel S2, Bosch, Milestone, Ceragon, Cambium, Siklu.
• OSHA 10 and MA State D-License (Required for MA Security work).
• Must be able to travel throughout New England and work off hours when required.

Responsibilities

• Perform repair/maintenance and moves, adds and changes of Mission Critical systems across New England (Security, CCTV, Access Control, Intrusion and Wireless).
• Perform low voltage cable installation, cable management, terminations, device installation and other service duties.
• Troubleshoot, diagnose, and repair systems and equipment as required.
• Complete Preventative Maintenance and system upgrades; produce test reports and deficiencies.
• Provide daily updates and communicate with Service Team Lead for all calls or tasks.
• Conduct detailed site surveys to identify client needs and upgrade opportunities.
• Read and interpret scopes, drawings, submittals, specs and test reports.
• Demonstrate strong customer service with active listening and empathy in person, by phone, email, or chat.
• Be self-motivated, able to work in a team, and handle confidential information with discretion.

Skills

Low voltage cabling

Troubleshooting

Site surveys

Customer service

Communication

Reading blueprints

Safety mindset

Team collaboration

Education

High School Diploma or equivalent

OSHA 10

MA State D-License (Required for MA Security work)

Tools

Honeywell Pro Watch

Software House

AMAG

Genetec

DMP

Avigilon

Hirsch

Lenel S2

Bosch

Milestone

Ceragon

Cambium

Siklu

Job description

Pavion is seeking a Systems Technician to maintain and service Mission Critical systems across New England, including Security, CCTV, and Wireless networks. You will perform cabling, device installations, and diagnostics in client sites, ensuring safety and reliability.

Qualifications include 2–4 years in low voltage/data communication, OSHA 10, MA license, and strong documentation skills. Travel across the region and after-hours work may be required.