Public Safety IT Operations Manager

City of Winchester

Winchester (VA)

On-site

USD 70,000 - 90,000

Full time

5 days ago

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Job summary

The City of Winchester seeks an experienced IT professional to provide direct technical assistance to Police Department staff and manage specialized technology. You will support, troubleshoot, and deploy police IT solutions, including in-vehicle systems and digital devices, while coordinating with City IT to maintain cybersecurity and enterprise standards.

Candidates should have a Bachelor’s degree in IT and at least seven years of IT support experience, including supervision.

Qualifications

Bachelor’s degree in Computer Technology or IT.
Seven (7) years of IT support with two years supervisory experience preferred.
Desktop support, Windows/Microsoft environments, user accounts and mobile devices.
Network support and technical customer support experience.

Responsibilities

Provides direct technical assistance to sworn and civilian Police Department personnel.
Provides technical support, coordination, maintenance, testing, and administration for Police Department technology.
Assists with implementation, testing, deployment, and support of new Police Department technology.
Supports technology installed in Police Department vehicles (computers, cameras, scanners, printers, communications equipment).
Works with City IT to ensure Police Department technology complies with cybersecurity, network, and enterprise standards.