Public Safety IT Network & Systems Engineer

Natick; Natick (MA); On-site; USD 110,000 - 130,000; Full time

Job summary

The Town of Natick seeks an experienced Network & Systems Engineer to support the Middlesex Regional Emergency Communications Center (MRECC), a 9-1-1 regional public safety entity.

This role leads the technology environment, coordinates with member communities, vendors, and State 911, and ensures 24/7 availability of critical systems, CAD, and public safety applications.

Initially, employment with the Town of Natick, with potential transition to MRECC as it evolves.

Qualifications

• Bachelor's degree in IT or related field or equivalent experience.
• At least five years of enterprise network/server administration.
• Strong troubleshooting for complex network/server environments.
• Experience with 24/7 mission-critical operations preferred.
• Public safety/municipal IT experience is highly desirable.

Responsibilities

• Administer and secure MRECC network, servers, and endpoints.
• Maintain system availability and troubleshoot complex issues.
• Coordinate with member communities, State 911, vendors and contractors.
• Support CAD/9-1-1 systems and public safety applications.
• Oversee cybersecurity, patching, backup, and disaster recovery.
• Document systems and maintain diagrams and inventories.
• Assist leadership with budgeting and technology planning.
• Provide after-hours support as needed.

Skills

TCP/IP networking

Routing & Switching

Windows Server

Active Directory

DNS & DHCP

Cybersecurity

Public safety technology experience

Vendor management

Education

Bachelor's degree in information technology / computer science / cybersecurity / network administration

Tools

CAD systems

9-1-1 systems

GIS mapping software

Job description

The Town of Natick seeks an experienced Network & Systems Engineer to support the Middlesex Regional Emergency Communications Center (MRECC), a 9-1-1 regional public safety entity.

This role leads the technology environment, coordinates with member communities, vendors, and State 911, and ensures 24/7 availability of critical systems, CAD, and public safety applications.

Initially, employment with the Town of Natick, with potential transition to MRECC as it evolves.