Public Safety & Guest Services Associate

CHS Children's Hospital and Health System, Inc.; United States; Sur place; USD 36 000 - 46 000; Plein temps

Résumé du poste

Children’s Wisconsin seeks a Public Safety Associate to support security operations across CW facilities. The role primarily staffs Welcome Center areas, credentialing visitors, greeting guests, and directing them to destinations with precise way finding.

Responsibilities include weapon screening to prevent prohibited items, maintaining safety during emergencies, and coordinating with local law enforcement when needed. A HS diploma and 1+ year of customer service are required.

Qualifications

• High school diploma or GED required; some college preferred.
• Minimum 1 year customer service experience required.
• 1+ years experience as uniformed security officer in healthcare or similar environment preferred.
• Experience performing weapon screening is preferred.

Responsabilités

• Greet and screen visitors, issue badges, and guide guests per visitation policy.
• Direct visitors to clinics and amenities; provide accurate wayfinding and information.
• Perform weapon screening to prevent prohibited items; report suspicious activities.
• Liaise with local law enforcement and maintain safety during emergencies.
• Maintain confidentiality and adhere to hospital policies and procedures.

Connaissances

Customer service

Weapon screening

Public safety

Emergency response

Communication

Interpersonal skills

Attention to detail

Formation

HS diploma or GED

Criminal justice coursework preferred

Outils

Microsoft Word

Excel

CAD

Incident Reporting

Surveillance Systems

EPIC hospital software

Description du poste

Children’s Wisconsin seeks a Public Safety Associate to support security operations across CW facilities. The role primarily staffs Welcome Center areas, credentialing visitors, greeting guests, and directing them to destinations with precise way finding.

Responsibilities include weapon screening to prevent prohibited items, maintaining safety during emergencies, and coordinating with local law enforcement when needed. A HS diploma and 1+ year of customer service are required.