Public Safety & Guest Experience Associate

Children's Wisconsin; Milwaukee (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

Children's Wisconsin is hiring a Public Safety Associate in Milwaukee, WI. This role involves providing essential support to Public Safety operations, ensuring safety through visitor screening, and maintaining a welcoming environment. Candidates should possess a high school diploma and customer service experience, with BLS certification required within 90 days. Strong communication, critical thinking skills, and the ability to remain calm under pressure are essential. Join a diverse team dedicated to secure and positive health facility interactions.

Qualifications

• 1+ year of customer service experience.
• BLS – Basic Life Support Healthcare Provider credential within 90 days of hire.

Responsibilities

• Provide support to Public Safety operations at CW facilities.
• Perform weapon screening services to prevent prohibited items from entering.
• Maintain a safe condition during emergencies.
• Assist and guide visitors while adhering to confidentiality.

Skills

Customer service skills

Critical thinking

Interpersonal communication

Ability to remain calm under pressure

Basic computer skills

Education

High School diploma or equivalent

Tools

PC

Word

Excel

EPIC

Surveillance systems

Job description

Children's Wisconsin is hiring a Public Safety Associate in Milwaukee, WI. This role involves providing essential support to Public Safety operations, ensuring safety through visitor screening, and maintaining a welcoming environment. Candidates should possess a high school diploma and customer service experience, with BLS certification required within 90 days. Strong communication, critical thinking skills, and the ability to remain calm under pressure are essential. Join a diverse team dedicated to secure and positive health facility interactions.