Public Safety Events Supervisor

St. John; New York (NY); On-site; USD 73,000 - 82,000; Full time

Benefits offered by this job

Health insurance

Job summary

St. John's University in Queens, NY is seeking a Public Safety Events Supervisor to oversee campus events and coordinate safety resources.

The role involves collaboration with Athletics, Student Life, Conference Services, and Public Safety, reviewing thousands of event passes, and ensuring safety within budget. Bachelor's degree preferred; 5–10 years in security or police environment; strong MS Word, Excel and Outlook skills; exceptional customer service, discretion, and communication.

Qualifications

• Bachelor's degree preferred.
• Experience in security or police environment is preferred.
• Strong MS Word, Excel and Outlook skills.

Responsibilities

• Supervise the events on campus, including internal and external events.
• Prepare roll calls and assign personnel for events.
• Schedule per diems and monitor uniforms, appearance, and service quality.
• Notify leadership of payroll changes and issues via email.
• Provide post-event critiques to leadership.
• Maintain calendars and ensure accurate departmental reports.

Skills

Excellent communication

Multitasking

Attention to detail

Customer service

Education

Bachelor's degree preferred

Tools

MS Word

Excel

Outlook

Banner

UIS

Job description

Public Safety Events Supervisor

St. John's University

Salary: $72,700.00 - $81,800.00 Annually

Job Type: Full-Time Staff

Job Number: 202600097

Location: Queens Campus, NY

St. John's, established in 1870, has two New York City campuses;international locations in Rome, Italy; Limerick, Ireland; andParis, France; and study abroad locations around the world. ThePrinceton Review and other top rankings consistently recognize theUniversity's outstanding academics, diverse student body, dynamicinternship, and volunteer opportunities, focus on student life, anddiverse study abroad offerings. St. John's University offers morethan 100 undergraduate and graduate programs in its six collegesand schools, with a growing number of programs offered online. TheUniversity is accredited by the Middle States Commission on HigherEducation and 12 other major academic and professionalassociations.

A dedication to diversity, equity and inclusion is at the heart ofour mission. As a Catholic and Vincentian university, St. John's iscommitted to institutionalizing practices of inclusive excellenceto ensure that we welcome and celebrate the intrinsic worth of allmembers of our community. We will become an even strongeruniversity as we enhance equity at every level of ourinstitution.Our graduates will excel in the competencies and valuesneeded for leadership and service in a rapidly evolvingworld.

Job Summary

The Events Supervisor is responsible for supervising internal andexternal University events. A critical function of the Public Safety Event Supervisor is his/herattendance at meetings with the planning members of the Athletics Department, Student life (GreekLife), Conference Services and Public Safety. The Events Supervisor is responsible forreviewing and evaluating the nine thousand passes generated yearly for both internal and externalevents here on campus. The Events Supervisor must evaluate how many Public Safety Officers arerequired to keep each event as safe as humanly possible while maintaining a balance within theUniversity's budget constraints.

Job Responsibilities

• Supervise the events on campus to include both internal Universityevents and outside events. This will include preparing the roll calls for the eventsand assigning the personnel scheduled to work that event.
• Schedule and call the Per Diems for events, patrol, shuttle andResident Villagecoverage.
• Supervise and monitor the Per Diems for uniforms, appearance,customer service skillsand communication skills. When necessary prepare disciplinaryrecords for problematic Per Diems.
• Notify the Assistant Director, Administration & Events byemail on all payroll changes, disciplinary problems and all other pertinent information.
• After every event email the Director, Public Safety and AssistantDirector, Administration & Events with a critique of the event includingany problems or issues, attendance, name of the event and all other pertinentinformation.
• During events where any problems or issues necessitate makingnotifications to an outside agency or other administrators within the University,notify Chief of Public Safety and Director, Public Safety immediately by cell phone.
• Backfill for the Supervisors assigned to steady tour when theyare on vacation and in emergency situations. Backfill for Supervisors when no events arescheduled to cover.
• Monitor all campus calendars to make sure they are up to date onevents and activities. Make sure the Per Diem Officers are continually instructed at rollcalls before the events begin. Also make sure that the Per Diems are communicating thecorrect information to the University community.
• Supervise all department reports prepared by the Per Diems foraccuracy. Make sure the Per Diems are instructed on accuracy and neatness. If Per Diemsrequire special instruction to assure that the reports are accurate and completedcorrectly, provide them with the necessary time.
• Continously reaffirm the policy and procedures of the department;make sure the Per Diems are updated and instructed.
• Continually assess customer service via dialogue with PublicSafety personnel and feedback from the community

Competencies, Education, Experience

• Bachelor's degree preferred
• 5-10 years of experience in security and/or Police environmentpreferred.
• Proficiency with MS Word, Excel, Outlook, Banner, UIS
• Excellent customer service skills are required
• Ability to multitask
• Attention to detail
• Excellent verbal and written communication skills
• Ability to exercise high level of discretion, good judgment, andprofessionalism
• Capacity to work in a fast-paced, unpredictable environment
• Must be highly flexible and accessible after normal businesshours. Schedule will be preapproved by Assistant Director,Administration & Events.

*Important Note- St. John's is NOT an E-VerifyEmployer

St. John's offers a competitive compensation program which iscommensurate with your qualifications, experience, and contingentupon the departmental budget. St. John's University considersfactors such as (but not limited to) scope and responsibilities ofthe position, candidate's work experience, education/training, keyskills, internal peer equity, as well as market and organizationalconsiderations when extending an offer.

We also offer an extremely comprehensive benefits program to meetthe diverse needs of our workforce. Along with exceptional benefitssuch as medical, dental, life insurance, long term disabilityinsurance, tuition remission, generous 403(b) employercontribution, employee assistance program, and liberal paid timeoff policies, faculty and staff can also enjoy St. John'sperforming arts, libraries, bookstores, dining facilities, campusrecreation and sporting events

Any offer of employment is subject to receipt by St. John'sUniversity of satisfactory references, verification of employmentand education.

St. John's University is an Equal Opportunity Employer. Allqualified applicants will receive consideration without regard torace, color, religion, sex, sexual orientation, gender identity,national or ethnic origin, age, status as an individual with adisability, protected veteran status, or any other characteristicprotected by law.