Public Safety Dispatcher: Vital 911 Communications Pro

National Public Safety Careers; Ukiah (CA); Presencial; USD 45.000 - 75.000; Jornada completa

Descripción de la vacante

National Public Safety Careers seeks Public Safety Dispatchers and Telecommunicators in Hopland, CA. The role centers on gathering essential caller information, prioritizing incidents, and coordinating with responders using CAD, radio, and mapping systems.

Applicants should have a high school diploma or equivalent and strong typing, listening, and communication skills. Shifts may include nights, weekends, and holidays with ongoing training and confidentiality requirements.

Formación

• High school diploma or recognized equivalent required; training varies by agency.
• Typing accuracy and fast keyboarding are important for call handling.
• Strong listening and verbal communication skills are essential.
• Ability to switch between tasks and priorities under pressure.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Conocimientos

Typing

Active listening

Clear communication

Multitasking

Information prioritization

Educación

High school diploma or equivalent

Herramientas

CAD software

Radio systems

Mapping systems

Descripción del empleo

National Public Safety Careers seeks Public Safety Dispatchers and Telecommunicators in Hopland, CA. The role centers on gathering essential caller information, prioritizing incidents, and coordinating with responders using CAD, radio, and mapping systems.

Applicants should have a high school diploma or equivalent and strong typing, listening, and communication skills. Shifts may include nights, weekends, and holidays with ongoing training and confidentiality requirements.