Public Safety Dispatcher — 24/7 Emergency Response

National Public Safety Careers; Sacramento (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers seeks a Public Safety Dispatcher / Telecommunicator in Santa Margarita, CA. This role supports the flow of information between the public and emergency responders, handling call taking, dispatch, and incident coordination.

Responsibilities include processing requests, verifying locations, classifying priorities, operating CAD and radio systems, and coordinating resources. A high school diploma is typically required, with jurisdiction-dependent certifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on the services handled and the jurisdiction's training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma or GED

Tools

CAD system

Radio communications

Mapping software

Job description

National Public Safety Careers seeks a Public Safety Dispatcher / Telecommunicator in Santa Margarita, CA. This role supports the flow of information between the public and emergency responders, handling call taking, dispatch, and incident coordination.

Responsibilities include processing requests, verifying locations, classifying priorities, operating CAD and radio systems, and coordinating resources. A high school diploma is typically required, with jurisdiction-dependent certifications.