Public Safety Dispatcher — Critical Communications Pro

National Public Safety Careers; Roscoe (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

National Public Safety Careers is recruiting for Public Safety Dispatcher / Telecommunicator positions in Roscoe, NY. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating responses using CAD, radio, and mapping systems.

Shifts may include nights, weekends, and holidays. Applicants should have a high school diploma or equivalent, with strong typing, listening, and communication skills, and the ability to multitask in high-pressure environments.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing speed

Active listening

Clear communication

Education

High school diploma

Job description

National Public Safety Careers is recruiting for Public Safety Dispatcher / Telecommunicator positions in Roscoe, NY. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating responses using CAD, radio, and mapping systems.

Shifts may include nights, weekends, and holidays. Applicants should have a high school diploma or equivalent, with strong typing, listening, and communication skills, and the ability to multitask in high-pressure environments.