Emergency Communications Specialist — Rotating Shifts

National Public Safety Careers; Honolulu (HI); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional development

Zusammenfassung

National Public Safety Careers seeks a Public Safety Dispatcher/Telecommunicator to support critical communication between the public and emergency responders. Responsibilities include handling emergency and nonemergency calls, verifying locations, prioritizing requests, and operating CAD, telephone, mapping, and radio systems.

The role involves coordinating resources and maintaining records. The position may require shift work, including nights, weekends, holidays, and overtime during

Qualifikationen

• Accurate typing, active listening, clear communication, and the ability to switch between tasks.
• High school diploma or equivalent is commonly required; certifications depend on services.

Aufgaben

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Kenntnisse

Accurate typing

Active listening

Clear communication

Multitasking

Ausbildung

High school diploma or equivalent

Tools

CAD systems

Telephone systems

Mapping systems

Radio systems

Jobbeschreibung

National Public Safety Careers seeks a Public Safety Dispatcher/Telecommunicator to support critical communication between the public and emergency responders. Responsibilities include handling emergency and nonemergency calls, verifying locations, prioritizing requests, and operating CAD, telephone, mapping, and radio systems.

The role involves coordinating resources and maintaining records. The position may require shift work, including nights, weekends, holidays, and overtime during