Public Safety Dispatcher & Telecommunicator — 24/7 Impact

Public Safety Dispatch Network; Butler (IL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network in Butler, IL is seeking qualified applicants for Dispatcher / Telecommunicator roles. These positions balance information flow, decision-making, and technology to support public safety responders.

Typical duties include call taking, dispatch, and coordinating response while adhering to agency procedures. Applicants should have a high school diploma or equivalent, strong typing, listening, and communication skills, with the ability to multitask and work in a

Qualifications

• High school diploma or equivalent required; training may vary by agency.
• Typing accuracy, active listening and clear communication essential.
• Ability to switch between tasks and manage multiple requests.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD

Telephone systems

Mapping software

Radio systems

Job description

Public Safety Dispatch Network in Butler, IL is seeking qualified applicants for Dispatcher / Telecommunicator roles. These positions balance information flow, decision-making, and technology to support public safety responders.

Typical duties include call taking, dispatch, and coordinating response while adhering to agency procedures. Applicants should have a high school diploma or equivalent, strong typing, listening, and communication skills, with the ability to multitask and work in a