Public Safety Dispatcher & Telecommunicator — 24/7 Impact

Public Safety Dispatch Network; Northbrook (IL); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatcher / Telecommunicator opportunities in Techny, IL are posted for ongoing public safety communications work. Responsibilities include call taking, dispatching police, fire, and EMS, and ensuring timely, accurate information flow between the public and responders.

These roles require strong typing, active listening, and clear communication. Training and certifications vary by jurisdiction, with shifts including nights, weekends, and overtime during staffing needs.

Qualifications

• High school diploma commonly required.
• Accurate typing and active listening essential.
• Certifications depend on services and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Tools

CAD systems

Telephone systems

Radio systems

Mapping systems

Job description

Public Safety Dispatcher / Telecommunicator opportunities in Techny, IL are posted for ongoing public safety communications work. Responsibilities include call taking, dispatching police, fire, and EMS, and ensuring timely, accurate information flow between the public and responders.

These roles require strong typing, active listening, and clear communication. Training and certifications vary by jurisdiction, with shifts including nights, weekends, and overtime during staffing needs.