Emergency Communications Dispatcher

Public Safety Dispatch Network; Litchfield (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network in Butler, IL seeks qualified Public Safety Dispatchers and Telecommunicators to support emergency communications.

Duties include taking calls, dispatching police and fire units, using CAD, maps, radio systems, and coordinating resources.

Requirements include a high school diploma or GED, strong typing, active listening and clear communication; background checks and training may apply.

Qualifications

• High school diploma or GED commonly required.
• Applicants should demonstrate accurate typing, active listening, and clear communication.
• Certifications depend on services handled and jurisdiction's training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma or GED

Tools

CAD software

Telephone systems

Mapping software

Radio systems

Job description

Public Safety Dispatch Network in Butler, IL seeks qualified Public Safety Dispatchers and Telecommunicators to support emergency communications.

Duties include taking calls, dispatching police and fire units, using CAD, maps, radio systems, and coordinating resources.

Requirements include a high school diploma or GED, strong typing, active listening and clear communication; background checks and training may apply.