Public Safety Dispatcher & Telecommunicator — 24/7 Impact

National Public Safety Careers; New Odanah (WI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

National Public Safety Careers is seeking qualified Public Safety Dispatchers and Telecommunicators to join a Wisconsin-based communications center. This role combines information flow, technology, and decisive action to support police, fire, and EMS operations.

Responsibilities include taking calls, verifying locations, prioritizing requests, and operating CAD, radio, and mapping systems. Candidates should be ready for shift work, including nights and weekends, with a commitment to accuracy and

Qualifications

• High school diploma or recognized equivalent.
• Accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Certifications depend on services handled and jurisdiction's training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing accuracy

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD software

Job description

National Public Safety Careers is seeking qualified Public Safety Dispatchers and Telecommunicators to join a Wisconsin-based communications center. This role combines information flow, technology, and decisive action to support police, fire, and EMS operations.

Responsibilities include taking calls, verifying locations, prioritizing requests, and operating CAD, radio, and mapping systems. Candidates should be ready for shift work, including nights and weekends, with a commitment to accuracy and