Public Safety Dispatcher - Multi-Agency, 24/7

Regional 911 Intake Solutions; Sanford (NC); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Employee-assistance resources

Continuing education

Shift differentials

Overtime opportunities

Job summary

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services in Micro, NC. In a combined communications environment, you will process calls and manage radio assignments for several response disciplines.

The role requires clear communication, the ability to recognize changing priorities, and to coordinate assistance within training and authority. Shift work, overtime, and varying schedules are common in this line of work.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Public safety telecommunicator credentials may be required depending on assignment.
• Cross-training opportunities may be provided by some agencies.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services in Micro, NC. In a combined communications environment, you will process calls and manage radio assignments for several response disciplines.

The role requires clear communication, the ability to recognize changing priorities, and to coordinate assistance within training and authority. Shift work, overtime, and varying schedules are common in this line of work.