Public Safety Dispatcher: Master Emergency Communications

Regional 911 Intake Solutions; Kualapuu (HI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions in Hawaii seeks Public Safety Dispatchers/Telecommunicators to coordinate emergency communications. Responsibilities include call taking, dispatching, and monitoring responder status, with shifts and on-call requirements.

The role emphasizes accurate typing, active listening, and clear communication to ensure rapid, correct information flow in urgent situations.

Qualifications

• High school diploma or equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, and clear communication.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High School Diploma

Tools

CAD systems

Job description

Regional 911 Intake Solutions in Hawaii seeks Public Safety Dispatchers/Telecommunicators to coordinate emergency communications. Responsibilities include call taking, dispatching, and monitoring responder status, with shifts and on-call requirements.

The role emphasizes accurate typing, active listening, and clear communication to ensure rapid, correct information flow in urgent situations.