Emergency Dispatch Specialist – Public Safety

Emergency Telecommunicator Services; Honaunau-Napoopoo (HI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services in Hawaii seeks a dedicated dispatcher to answer emergency and nonemergency calls in the assigned service area, verify details, and initiate responder alerts.

You will develop strong typing, listening, and communication skills, manage incident information under pressure, and contribute to public safety through careful decision making and effective information sharing.

Qualifications

• A high school diploma or GED is commonly required.
• Some agencies recruit entry-level applicants.
• Testing scores, experience and training deadlines are determined by the official announcement.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training limits.
• Maintain records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Hawaii seeks a dedicated dispatcher to answer emergency and nonemergency calls in the assigned service area, verify details, and initiate responder alerts.

You will develop strong typing, listening, and communication skills, manage incident information under pressure, and contribute to public safety through careful decision making and effective information sharing.